Cancellation, Return & Refund Policy

Cancellation, Return & Refund Policy

We understand the value of your time, effort and comfort in making purchases and have therefore mentioned the cancellation & refund policy. 

Cancellation By Site / Customer

A customer might cancel an order before 8 AM on the consecutive day of placing the order. Our courier guys usually uploads the order at 9 AM and the courier guy comes for pick up between 12 – 2. Hence keeping this in mind please feel free to cancel before 8 AM.

Return & Refund

*Generally all fresh produce once delivered cannot be returned.
For products shipped by us we will gladly accept the return of packages only if a customer intimates Nutrizoe.com team within 24 hours post-delivery of the product wither via email or on Whatsapp customer care number. Please note on account of hygiene reasons some products are not eligible for returns.
Refund/Return policy will only be processed in a situation that the products received are bad, have spoiled or taste differently. This is given to a limit of 24 hours post delivery. Any notice given by a customer post 24 hours from delivery shall not be entertained.
Refunds will be processed through the same online mode within 7 working days.

Contact Information

Feel free to contact us regarding the above mentioned between 12 PM to 3 PM from Monday to Friday only.If you have any questions, kindly contact us at customercare@nutrizoe.com or call +91 9820932450.